Terms of Service and Use

Effective Date: 09/10/2025

Welcome to ItalianCodiceFiscale.com, operated by Starne Consulting LLC (“The Italian Bureau,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and services.

By using our Services, you agree to these Terms. If you don’t agree, please don’t use our Services.

Our Services

We help individuals obtain Italian tax codes (Codice Fiscale) by:

  • Collecting necessary personal information and documents
  • Preparing and submitting applications on your behalf
  • Coordinating with our legal partners in Italy (Studio Legale Associato Metta) who process applications with Italian authorities

Eligibility

You must be at least 18 years old to use our Services. If you are submitting an application for a minor, you must be the parent or legal guardian. By using our Services, you represent that you meet these requirements.

Your Account

Account Creation

To use our Services, you may be asked to create an account with accurate and complete information. You’re responsible for:

  • Maintaining the confidentiality of your password
  • All activities under your account
  • Notifying us immediately of any unauthorized access

Authorized Contacts

You may designate authorized contacts who can access information about your orders. Manage these contacts through your account settings.

Orders and Payments

Placing Orders

When you place an order:

  1. You’ll provide required personal information and documents
  2. We’ll prepare your application materials
  3. You’ll review, sign, and return documents to us
  4. We’ll submit your application to our Italian partners
  5. They’ll process your application with Italian authorities

Payment

Payment is due when you place your order. We accept major credit cards and process payments securely through Stripe or PayPal via Zoho forms. All fees are non-refundable except as described in our Cancellation Policy (Section 5).

Payment Processing: All payment transactions are processed securely through Stripe or PayPal. We do not directly collect, store, or have access to your complete credit card information. Payment processors maintain PCI-DSS compliance and handle your payment data according to industry security standards.

Affiliate Discounts

If you access our Services through an affiliate partner’s link, you may receive a discounted price. The discounted rate will be clearly displayed on the order form before you complete your purchase. Affiliate discounts are applied automatically when you use a valid affiliate link and cannot be combined with other promotional offers unless explicitly stated.

Accuracy of Information

You’re responsible for ensuring all information you provide is accurate and complete. Errors may delay or prevent processing of your application, and we cannot be held responsible for delays caused by inaccurate information.

Cancellation and Refund Policy

We understand plans can change. Here’s our refund policy:

Refund Eligibility

  • 80% refund: If you cancel after we send you the paperwork to sign, but before you return the signed documents to us
  • 20% refund: If you cancel after returning signed documents, but before we’ve submitted your application to Italian authorities
  • No refund: If you cancel after we’ve already submitted your application to Italian authorities

How to Cancel

To request a cancellation, contact customercare@theitalianbureau.com or call +1-215-579-1700. Please include your order number.

Processing Time

Refunds are processed within 10 business days of approval and will appear on your original payment method.

Privacy and Data Use

Data Collection and Use

By using our Services, you agree to our collection and use of your personal information as described in our Privacy Policy. Please review it carefully.

Third-Party Service Providers

We use various third-party services to operate our business, including:

  • Cloud storage and processing: Zoho, Microsoft, Hetzner, SiteGround
  • Workflow automation: Zapier
  • Payment processing: Stripe, PayPal

Your information may be stored and processed on servers located in the United States, European Union, or India. All service providers are contractually obligated to protect your information and comply with applicable data protection laws.

Consent to Processing

You expressly consent to:

  1. Data Processing: The Italian Bureau and Studio Legale Associato Metta processing your personal information for the purpose of obtaining your Italian tax code
  2. International Transfer: Transfer of your information to Italy for application processing, and storage/processing in the US, EU, or India by our service providers
  3. Document Handling: Our collection and processing of sensitive identity documents (passports, birth certificates, etc.)
  4. Partner Sharing: Sharing your information with our Italian legal partners as necessary to complete your application

Applications for Minors

If you are submitting an application for a minor (under 18 years of age), you represent and warrant that:

  • You are the parent or legal guardian
  • You have authority to provide the minor’s information and consent to its processing
  • You understand the minor’s information will be processed and transferred as described in our Privacy Policy
  • All information provided about the minor is accurate and complete

Data Retention

We retain your information as described in our Privacy Policy, including:

  • Identity documents: Securely deleted within 90 days after your tax code is issued
  • Contact and order information: Retained as necessary to provide services and comply with legal obligations

Your Responsibilities

Document Authenticity

You warrant that all documents you provide are:

  • Authentic and unaltered
  • Legally obtained
  • Accurate and complete

Lawful Use

You agree to use our Services only for lawful purposes and in compliance with these Terms and all applicable laws.

Prohibited Conduct

You may not:

  • Provide false or misleading information
  • Use our Services to commit fraud or identity theft
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our Services
  • Use our Services in any way that violates Italian or international law
  • Submit applications for minors without proper authorization

Intellectual Property

Our Content

All content on our website (text, graphics, logos, images, software) is owned by or licensed to us and protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute our content without permission
  • Reverse engineer or attempt to extract source code
  • Remove any copyright or proprietary notices

Third-Party Services and Links

Italian Legal Partners

We work with Studio Legale Associato Metta in Italy to process applications. While we carefully select our partners, we are not responsible for their acts or omissions beyond our reasonable control.

Third-Party Links

Our website may contain links to third-party websites. We don’t control or endorse these sites and are not responsible for their content or privacy practices.

Affiliates

We operate an affiliate program. Some links on other websites may be affiliate links that provide commission to the referring party and may offer you a discount. This doesn’t affect the quality of service you receive (and may reduce the price you pay).

Disclaimers and Limitations

Service Availability

We strive to keep our Services available, but we don’t guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue Services at any time without notice.

Results Not Guaranteed

While we work diligently to process your application, we cannot guarantee:

  • Approval of your tax code application by Italian authorities
  • Specific processing timeframes (these depend on Italian government processing times)
  • That Italian authorities won’t request additional information or documentation

No Legal Advice

We provide administrative services to help you obtain a tax code. We do not provide legal advice. If you need legal advice, consult a qualified attorney.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR SERVICES
  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM:
    • Delays or errors by Italian authorities
    • Loss or interception of documents or data
    • Unauthorized access to your information
    • Your reliance on information provided
    • Third-party acts or omissions
    • Service provider errors or data breaches

No Warranty

OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Exceptions

Some jurisdictions don’t allow limitations on implied warranties or liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless The Italian Bureau, its affiliates, officers, directors, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of others
  • Any false or misleading information you provide
  • Unauthorized applications submitted for minors

Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Pennsylvania, United States, without regard to conflict of law principles.

Jurisdiction

Any disputes shall be resolved in the state or federal courts located in Bucks County, Pennsylvania. You consent to personal jurisdiction in these courts.

Informal Resolution

Before filing a claim, please contact us at customercare@theitalianbureau.com to try to resolve the issue informally. We’re committed to working with you to find a fair resolution.

Changes to These Terms

We may update these Terms from time to time. If we make material changes, we’ll post a notice on our website and update the “Effective Date” at the top. Your continued use of our Services after changes become effective means you accept the updated Terms.

Termination

By You

You may stop using our Services and close your account at any time by contacting customercare@theitalianbureau.com. Cancellation and refund policies (Section 5) still apply.

By Us

We may suspend or terminate your access to our Services if:

  • You violate these Terms
  • You provide false information
  • Your conduct harms or could harm us, our partners, or other users
  • Required by law

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.

No Waiver

Our failure to enforce any right or provision doesn’t constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Force Majeure

We’re not liable for delays or failures caused by circumstances beyond our reasonable control (e.g., natural disasters, government actions, pandemics, strikes).

Contact Us

Questions about these Terms? Contact us:

Starne Consulting LLC (The Italian Bureau)